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Het Centrum voor Parodontologie & Implantologie Amsterdam is een kleinschalige, moderne en gespecialiseerde verwijspraktijk waar u terecht kunt voor parodontologie (tandvleesproblemen), implantologie (tandvervanging), restauratieve tandheelkunde en mondhygiëne.
Wij zijn een verwijspraktijk
Dit betekent dat u voor de algemene tandheelkundige controle en behandelingen uw eigen tandarts blijft bezoeken. Uw tandarts of vrijgevestigde mondhygiënist kan u doorverwijzen naar het CPI Amsterdam. Heeft u een verwijsbrief? Dan kun u direct een afspraak maken. Wenst u een “second opinion” dan bent u welkom zonder verwijzing.
Verwijzen
Bent u als verwijzer op zoek naar een betrouwbare en persoonlijke aanpak voor uw verwijspatiënten? Het team van CPI Amsterdam staat klaar voor u en uw patiënt. Onder de knop 'Ik ben verwijzer' in het menu vindt u alles over onze werkwijze, diensten, team, verwijsmogelijkheden en klinische verwijzersavonden.
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Kom Werken bij het CPI
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Ben jij op zoek naar een leuke, nieuwe uitdaging? Kom deel uitmaken van ons geweldige team van specialisten, assistenten en medewerkers.
CPI aMSTERDAM
STAAT VOOR KWALITEIT
Als patiënt verwacht u niets anders dan dat er goed voor uw wordt gezorgd. De maatstaf waarlangs goede zorg wordt gemeten? Die bepaalt u! Immers, de wijze waarop u als patiënt bij ons de zorg ervaart, vormt de basis van onze kwaliteitsbepaling.
Het CPI Amsterdam biedt u alle openheid en transparantie over haar kwaliteitsbeleid, certificering en kwaliteitsregistraties.
What a difference between before and after
My standards were very high and fortunately so were Marta Ilik's. I wanted natural-looking teeth and that was achieved expertly.
I can laugh out loud again.
Together with Ilse, Marta Ilik forms a well-coordinated team and I quickly knew: I was in good hands.
An introductory meeting turned out to be impossible: first you were put on a waiting list and then a costly intake was immediately imposed - after which you were of course stuck.
A sick report for a short appointment that I made 4 days in advance was rejected under threat of a fine. Marta turned out to have no fewer than 5 working days. Force majeure factor is not recognized. Even seriously contagious patients are urged to come with the justification that Marta is “protecting herself” (evidence available). This shows a one-sided focus on its own interests, without regard for the health of patients and employees.
Irresponsible, and shows disregard for patient safety. Internal rules, such as those of her practice, should also be in line with reasonableness and fairness. It is striking that there are internal discrepancies regarding the fine. While the practice manager marked my cancellation in writing as 'right' on time and refunded the fine to me, Ms Ilik rejected my objection.
The dentist started with a less urgent treatment without clear communication about the other part. These options still had to be thought of during my treatment, while the treatment plan had already been paid for and 'presented'. The result turned out to be imperceptible after the treatment (the environment saw no difference before and after), while the costs were disproportionately high.
After a comprehensive complaint, Marta did not offer a constructive discussion, but responded with arrogance and evasion: she simply closed the complaint with a hypocritical “wish” for success with a new dentist, and a sophisticated attempt to undermine the complaint by dismissing it as a response to a fine.
Her response proves the content of my complaint. It shows once again how she operates: arrogant, unwilling to be held accountable, and without any regard for reason. This is the exact same attitude that led to her choosing, despite my repeated requests, to ignore my written questions about the treatment plan and treatment (documents available). The failure to take responsibility, and the fact that she chooses this unsympathetic approach, paints a picture of her personal attitude and her willingness for critical self-evaluation. Her posture suggests that she feels untouchable.
The emphasis on financial interests (eagerly collecting unreasonable fines) is in stark contrast to the care provided and the lack of care in answering questions about the treatment plan. This behavior damages confidence in the integrity of the profession. The imbalance of power puts patients at a disadvantage. I will raise this healthcare issue next year.
Receptionist/assistant friendly. I am writing this review to inform prospective patients of my experience and to warn of practice patterns that run counter to reasonable standards of care. Negative experiences are often less shared for fear of repercussions. However, likes on another negative review show that several patients share these experiences. For example, an aesthetic dentist may be a better choice: often more patient-oriented. Waiting lists at restorative dentists often arise because a dentist provides part-time treatment, and is not necessarily an indication of a good choice. You can recognize a good dentist by the way in which questions or complaints are handled.
Update: After my review, 6 five-star reviews specifically about M. Ilik suddenly appeared within 3 days. This deviates greatly from the normal pattern and raises questions. Such actions appear aimed at undermining critical feedback, and show little respect for prospective patients seeking objective information.
Thanks 🙏🏽
Problems we are not able to see below the gum can be chronic unless the right course of treatment is applied. Due to the excellent work done by the hygienists following the diagnoses by Dr. Faber, looks like I will be smiling with my own teeth for years to come.
I am not the best behaved patient and the team here were absolutely brilliant with me... Thank you!